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Service Contract Agreements

We offer an extensive service program to accommodate all your Information Technology requirements. With the use of a service contract, you are guaranteed service in a timely manner and save with a discounted rate for service.

NetPros Computers offers service contracts customized to meet your organization's needs.

Our Systems Engineers are certified, professional, up-to-date with business technology, and most importantly, are able to interact with you and your staff in a personable and business-like manner. We assign both a primary and secondary Systems Engineer to handle your account and schedule weekly or monthly on-site support. They keep your network running smoothly and at optimum performance output levels.

When your business needs professional Information Technology services without the burden of a full-time computer network technician, consider a service contract with NetPros Computers.


Maintenance Includes:

  • 4 Hour Response Time.
  • Support priority over clients without service agreements.
  • Remote Monthly Monitoring of the following:
  • Virus Definitions and Antivirus Subscriptions.
  • Backup Logs and Error Reports.
  • Windows Updates and Program Updates.
  • Defragmenter Scheduled Monitoring.
  • Hard Drive & Raid Integrity.
  • Network Monitoring. Remotely monitor of critical server resources.
  • Network Service Availability.
  • A DNS Name will be setup to identify your network via your domain name. Ex. Office.yourcompanyname.com
  • Monthly Network Security Audits.
  • Remote Offsite Backup Services for Server & PCs.

 

Call 919.335.5611 for pricing and additional information.

 

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